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Answer HQ Blog

Jacky Liang

Apr 1, 2025

From Skeptical to Sold: How Answer HQ Transformed ZURIGA’s Customer Experience

Discover how ZURIGA, a premium Swiss manufacturer of handcrafted espresso machines, transformed their customer support with Answer HQ's AI solution. Facing growing inquiries with a small team, ZURIGA implemented Answer HQ to handle diverse technical questions about their meticulously crafted machines. "Answer HQ accurately answers detailed questions while maintaining our brand's tone," says Michael Eugster from ZURIGA. This seamless integration allows their artisanal team to focus on craftsmanship while providing customers with instant, high-quality support that matches their precision-engineered products.

Jacky Liang

Mar 31, 2025

Answer HQ Update #3: 🎉 Even Better Answers with Smart Citations

Answer HQ now enhances customer confidence with Smart Citations, allowing website visitors to verify information sources directly through clickable links to your documentation. This powerful update not only improves answer accuracy but also drives more traffic to your knowledge base while delivering faster response times and stronger protection against AI misuse. Experience the future of customer support where every answer builds trust through transparent, verifiable information straight from your company's content.

Jacky Liang

Mar 20, 2025

Introducing Boosts: Powerful Add-ons To Your Assistant

Introducing "Talk to a Human" - our new feature that lets website visitors send messages directly to your team through your AI assistant. It connects customers with your support team when AI can't solve their problem, and takes just 10 seconds to set up.

Jacky Liang

Mar 1, 2025

Introducing Answer HQ 2.0: Redesigned Chat Experience & Powerful New Boosts

Answer HQ unveils a completely redesigned chat experience with full message history, mobile optimization, and introduces powerful new 'Boosts' features including a native contact form. Elevate your customer support automation with our limited-time 10% discount offer.

Jacky Liang

Dec 28, 2024

Answer HQ Affiliate Program 2025: High-Commission Partnership for AI Customer Service Software

Join Answer HQ's high-commission affiliate program. Earn 100% first month + 20% recurring for AI customer service software referrals. Personal founder support for all partners.

Jacky Liang

Dec 28, 2024

Complete Guide to Automating Customer Service for Small Business (2025)

Learn how to automate customer service for your small business in 2025. Reduce support time by 80%, boost sales by 30%. Complete step-by-step guide with real examples.

Jacky Liang

Dec 28, 2024

AI Customer Support for Tech Startups in 2025: Build Product, Not Support Infrastructure

Technical startup drowning in support? Answer HQ's AI handles customer questions while your team builds product. Reduce engineering support time by 80%. Try free for 14 days.

Jacky Liang

Dec 28, 2024

Best Shopify Customer Service Software 2025: How Answer HQ Helps E-commerce Stores Scale Support

Jacky Liang

Dec 28, 2024

Drift Alternative 2025: Why Small Businesses Are Switching to Answer HQ

Looking for a Drift alternative in 2025? Answer HQ offers AI chat and customer engagement at 90% less cost, with 30-second setup perfect for small businesses. Try free for 14 days.

Jacky Liang

Dec 28, 2024

Zendesk Alternative 2025: Why Small Businesses Choose Answer HQ

Looking for a Zendesk alternative in 2025? Answer HQ offers AI chat and customer engagement at 90% less cost, with 30-second setup perfect for small businesses. Try free for 14 days.

Jacky Liang

Dec 28, 2024

Intercom Alternative 2025: Why Small Businesses Are Switching to Answer HQ

Looking for an Intercom alternative in 2025? Answer HQ offers AI customer support at 80% lower cost, with 30-second setup perfect for small businesses. Try free for 14 days.

Jacky Liang

Dec 28, 2024

Introducing Answer HQ 1.0: Why I Built Answer HQ

Transform your customer service with Answer HQ's AI assistant. Reduce support questions by 80%, boost sales by 30%, and reclaim your time. Set up in 30 seconds, free 14-day trial.