Answer HQ Update #4: 🔮 Stop Guessing Which Questions Need Better Answers

We've just launched a new feature that shows you exactly what your customers are asking about and where they need more help.

🔮 Knowledge Gap: Stop guessing which questions need better answers

Have you ever wondered which customer questions your AI assistant handles well and where it needs more information? Our new Knowledge Gap Analysis gives you these insights automatically - no more manually reviewing thousands of chat logs!

Your new dashboard now shows you exactly what your customers are asking about:

• Where your assistant needs more information to help customers

• Which questions are most important for your business

• Common themes in customer questions

• Why certain answers might need your attention

And the best part? This all happens automatically - no extra work needed from you or your team.

Start your 14-day Answer HQ trial now.

⚡ It Just Works

Your dashboard now shows you the full story behind every customer conversation:

• Did your assistant fully answer the question?

• How urgent is this type of question for your business?

• What part of your business are customers asking about?

• Why did the assistant respond the way it did?

With just a few clicks, you can sort these insights by date or importance to quickly see where your knowledge base needs the most attention.

Start your 14-day Answer HQ trial now.

💪🏻 Getting Started

1. Log into your dashboard

2. Click "Knowledge Gap" in the sidebar

That's it! You'll see a complete analysis of your customer interactions right now.

Knowledge Gap Analysis is available now for all Pro and Growth plan customers. If you're on our Basic tier, upgrade to Pro to start identifying opportunities to improve your customer experience.

As always, I'd love to hear your feedback! Just reply to this email with any thoughts or questions.

Thanks for being part of the Answer HQ journey!

Start your 14-day Answer HQ trial now.