Automated Customer Support, Powered By Your Own Content
Let AI handle repetitive questions so your team can focus on what really matters
Instant answers, accurately
No more repetitive questions
A smarter knowledge base
Host a public-facing knowledge base on Answer HQ for your customers, and use the same content to power your AI assistant. Publish help articles once, but get twice the value.
So simple, our filmmaker explained it in 45 seconds
Reduce repetitive support questions
by 80% in one week
Real stories, real results
Features you didn't even know you needed
Articles
Create a better knowledge base
Say goodbye to scattered support pages. With Articles, you can create, host, and manage all your support documentation right inside your Answer HQ account. Create a public knowledge base, share help content easily, and power your assistant with the answers customers need.
QUICK CITATIONS
Answers you can verify and trust
We hear it all the time: you're scared of AI making up answers and destroying customer trust. We built Answer HQ for people like you: with Quick Citations, every answer shows you the exact webpage or document where it found the information. Customers can click these links to verify answers and learn more about your products.
KNOWLEDGE GAP
Missing answers = lost customer
When customers can't find answers, they leave. With Knowledge Gap, Answer HQ uses AI to show you exactly which customer questions are going unanswered, what topics they care about, and precisely what information to add to your Knowledge Vault. Your customers will never hear "I don't know.." ever again.
BOOSTS
Superpowers for your support
With Boosts, give your Answer HQ assistant extra abilities when you need them. Our first superpower, "Talk to a Human," smoothly connects customers with your team for more complex questions. Just like you strive to be better every day, we add new support and sales-driving boosts every month to keep power levels over 9000.
