Case Study
ZURIGA's AI Transformation
Menu
Menu
Menu
Automated Customer Support, Powered By Your Own Content
Let AI handle repetitive questions so your team can focus on what really matters
Instant answers, accurately
Your secure Knowledge Vault understands your business exactly like you do, and responds to customer questions in seconds.
Connect your website and documents in minutes. Our secure Knowledge Vault learns your business instantly, giving customers accurate answers in seconds.
No more repetitive questions
Take back the time spent answering the same questions over and over and devote efforts to more meaningful work.
Take back the time spent answering the same questions over and over and devote efforts to more meaningful work.
Knows what it doesn't know
Your AI assistant only answers questions about your business, admits when it's unsure, and politely declines irrelevant questions so you never have to worry about incorrect or off-topic responses.
So simple, we explained it in 45 seconds
Watch our video to see how much you're missing out!
Watch our video to see how much you're missing out!
Reduce repetitive support question
by 80% in one week
01.
One minute setup, instant AI support
Getting started is fast and effortless with our intuitive self-service platform. Simply connect your website and upload your documents (like seasonal offers, refund policies, etc). Our AI immediately creates your custom, secure Knowledge Vault - no technical skills required. Still want personalized guidance? Schedule a free 15-minute call with Answer HQ founder Jacky Liang to help optimize your setup.
02.
AI that grows smarter every day
03.
Simple pricing, powerful results
01.
One minute setup, instant AI support
Getting started is fast and effortless with our intuitive self-service platform. Simply connect your website and upload your documents (like seasonal offers, refund policies, etc). Our AI immediately creates your custom, secure Knowledge Vault - no technical skills required. Still want personalized guidance? Schedule a free 15-minute call with Answer HQ founder Jacky Liang to help optimize your setup.
02.
AI that grows smarter every day
03.
Simple pricing, powerful results
01.
One minute setup, instant AI support
Getting started is fast and effortless with our intuitive self-service platform. Simply connect your website and upload your documents (like seasonal offers, refund policies, etc). Our AI immediately creates your custom, secure Knowledge Vault - no technical skills required. Still want personalized guidance? Schedule a free 15-minute call with Answer HQ founder Jacky Liang to help optimize your setup.
02.
AI that grows smarter every day
03.
Simple pricing, powerful results
01.
One minute setup, instant AI support
Getting started is fast and effortless with our intuitive self-service platform. Simply connect your website and upload your documents (like seasonal offers, refund policies, etc). Our AI immediately creates your custom, secure Knowledge Vault - no technical skills required. Still want personalized guidance? Schedule a free 15-minute call with Answer HQ founder Jacky Liang to help optimize your setup.
02.
AI that grows smarter every day
03.
Simple pricing, powerful results
01.
One minute setup, instant AI support
Getting started is fast and effortless with our intuitive self-service platform. Simply connect your website and upload your documents (like seasonal offers, refund policies, etc). Our AI immediately creates your custom, secure Knowledge Vault - no technical skills required. Still want personalized guidance? Schedule a free 15-minute call with Answer HQ founder Jacky Liang to help optimize your setup.
02.
AI that grows smarter every day
03.
Simple pricing, powerful results
Real stories, real results
"First 30 days alone, Answer HQ deflected over 1,200 support tickets - cutting inbound volume by nearly 40% across email and phone calls"
Jared Eslick
Marketing Manager, PN Medical
"AI support is needs to be accurate, complete, and – in my case – work well in German. I tested 4 other services for factual and language accuracy, and Answer HQ was the clear winner. It got 4 out of 5 test questions significantly more accurate than the others, and the German was spot on."
Michael Eugster
Head of IT, ZURIGA
"Answer HQ cut our time-to-first-reply from 3 hours to 5 seconds. Not only that, the answers are more accurate than what my personal assistant could come up with"
Jason Ren
Founder, Small Business
"Easiest support tool we've ever used. Time-to-value was literally 5 minutes. More so, it requires zero extra work to keep up-to-date; it just tells me automatically"
Cory Waddingham
Head of IT, Capital City Motorcycle Club
"First 30 days alone, Answer HQ deflected over 1,200 support tickets - cutting inbound volume by nearly 40% across email and phone calls."
Jared Eslick
Marketing Manager, PN Medical
"After rigorous testing of five AI customer service solutions, Answer HQ outperformed competitors with 80% more accurate responses while maintaining flawless German language quality."
Michael Eugster
Head of IT, ZURIGA
"Answer HQ turned our time-to-first-reply to 5 seconds, from 3 hrs. Not only that, the answers are more accurate than what my assistant could come up with"
Jason Ren
Founder, Small Business
"Easiest support tool we've ever used. Time-to-value was literally 5 minutes. More so, it requires zero extra work to keep up-to-date; it just tells me automatically!"
Cory Waddingham
Head of IT, Capital City Motorcycle Club
Features you didn't even know you needed
QUICK CITATIONS
Answers you can verify and trust
We hear it all the time: you're scared of AI making up answers and destroying customer trust. We built Answer HQ for people like you: with Quick Citations, every answer shows you the exact webpage or document where it found the information. Customers can click these links to verify answers and learn more about your products.
Build trust with source-backed answers
Build trust with source-backed answers
Drive traffic to your product pages
Drive traffic to your product pages
Help customers find what they need faster
Help customers find what they need faster
KNOWLEDGE GAP
Missing answers = lost customer
When customers can't find answers, they leave. With Knowledge Gap, Answer HQ uses AI to show you exactly which customer questions are going unanswered, what topics they care about, and precisely what information to add to your Knowledge Vault. Your customers will never hear "I don't know.." ever again.
Instantly identify gaps in your Knowledge Vault
Instantly identify gaps in your Knowledge Vault
Understand what customers really want to know
Understand what customers really want to know
Get actionable insights to improve your content
Get actionable insights to improve your content
BOOSTS
Superpowers for your support
With Boosts, give your Answer HQ assistant extra abilities when you need them. Our first superpower, "Talk to a Human," smoothly connects customers with your team for more complex questions. Just like you strive to be better every day, we add new support and sales-driving boosts every month to keep power levels over 9000.
Hand off complex questions to human support
Hand off complex questions to human support
Messages go straight to your inbox - no complex setup
Messages go straight to your inbox - no complex setup
New Boosts added monthly to supercharge your assistant
New Boosts added monthly to supercharge your assistant
50% cheaper than our competitors.
Try risk-free for 14 days.
50% cheaper than our competitors.
Try risk-free for 14 days.
50% cheaper than our competitors.
Try risk-free for 14 days.
Monthly
Yearly (2 months free)
For companies
Pro
For businesses scaling their customer service
$199
/month
Includes 3,000 answers per month
Everything in Basic, plus:
Import from PDFs and text
Fully managed for you
Advanced analytics and themes
Priority email support
For small teams ready to automate support
For startups
Basic
Popular
$49
/month
Includes 600 answers per month
Store 100 pages of knowledge
Import from website
Customize common questions
Basic analytics and themes
Email support
For big companies
Growth
For large organizations needing full control
Contact us
Custom AI answers per month
Everything in Pro, plus:
Connect multiple websites
Bespoke features and integrations
Custom branding and themes
Dedicated Slack group
Monthly
Yearly (2 months free)
For companies
Pro
For businesses scaling their customer service
$199
/month
Includes 3,000 answers per month
Everything in Basic, plus:
Import from PDFs and text
Fully managed for you
Advanced analytics and themes
Priority email support
For small teams ready to automate support
For startups
Basic
Popular
$49
/month
Includes 600 answers per month
Store 100 pages of knowledge
Import from website
Customize common questions
Basic analytics and themes
Email support
For big companies
Growth
For large organizations needing full control
Contact us
Custom AI answers per month
Everything in Pro, plus:
Connect multiple websites
Bespoke features and integrations
Custom branding and themes
Dedicated Slack group
Monthly
Yearly (2 months free)
For companies
Pro
For businesses scaling their customer service
$199
/month
Includes 3,000 answers per month
Everything in Basic, plus:
Import from PDFs and text
Fully managed for you
Advanced analytics and themes
Priority email support
For small teams ready to automate support
For startups
Basic
Popular
$49
/month
Includes 600 answers per month
Store 100 pages of knowledge
Import from website
Customize common questions
Basic analytics and themes
Email support
For big companies
Growth
For large organizations needing full control
Contact us
Custom AI answers per month
Everything in Pro, plus:
Connect multiple websites
Bespoke features and integrations
Custom branding and themes
Dedicated Slack group
Monthly
Yearly (2 months free)
For companies
Pro
For businesses scaling their customer service
$199
/month
Includes 3,000 answers per month
Everything in Basic, plus:
Import from PDFs and text
Fully managed for you
Advanced analytics and themes
Priority email support
For small teams ready to automate support
For startups
Basic
Popular
$49
/month
Includes 600 answers per month
Store 100 pages of knowledge
Import from website
Customize common questions
Basic analytics and themes
Email support
For big companies
Growth
For large organizations needing full control
Contact us
Custom AI answers per month
Everything in Pro, plus:
Connect multiple websites
Bespoke features and integrations
Custom branding and themes
Dedicated Slack group
Trusted by small businesses and startups
80%
Fewer emails, texts, and calls
80%
Fewer emails, texts, and calls
24/7
Support availability
24/7
Support availability
2 hours
Saved per day
2 hours
Saved per day
Get your time back with Answer HQ
Get your time back with Answer HQ
Answer HQ © 2024.
Get your time back with Answer HQ
Get your time back with Answer HQ
Answer HQ © 2024.